Product pictures not clickable

hdofnyc
New Member
1 0 0

On Google Chrome the product photo icons on the product page are not clickable. I am unable to view them. This is not a problem for me on Internet Explorer. From what I have gathered clearing the cache can help. But it didn't. My customers are likely facing this issue too. How can I fix this? 

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Vinsi
Tourist
109 0 2

Hi,

 

I will help you. Please let me know your app url and error you are getting.

 

Please share details at vincent@cisinlabs.com

 

Thanks,

Vincent 

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noman2
New Member
1 0 0

I sent you an email. 

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Hello

 

Went through your requirement and would like to assist you for the same. Please drop me email at - ecommercewebguru@gmail.com  so that we can discuss this further.

 

Thanks 

Want to modify or custom changes on store hire me.
If helpful then please Like and Accept Solution.
Email: ecommercewebguru@gmail.com
Skype: ecommercewebguru
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Hey,

 

If you post your url here, I can take a look.

ui-gab
https://www.uiavenue.ca
We specialize in data analytics. If I've helped you today, please give our give our app a try (15-day free trial) https://apps.shopify.com/ui-ave-analytics and maybe write a good review.
Send me a message if you want a free data analysis consultation.
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parentela21
New Member
2 0 0

I am having the same issue!!

https://www.lejardin.com/shop-le-jardin/

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Vinsi
Tourist
109 0 2

Hi There,

I can help you with your requirement. Please send complete requirement at vincent@cisinlabs.com

Thanks!

Vincent

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Jennifer20
Trailblazer
467 16 16

Hi There,


I hope you're keeping great!

I would be happy to work with you. Please give me a suitable time to discuss your requirements.


Also, add me over Skype id- live:jennifer.wcoast or Email- sales@wreximinfotech.com

I look forward to your response!

Thanks :)

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You can probably ignore the other two bots.

I just took a quick look. From my initial impressions it looks like your page or your theme that you are using for products does not include "links" to the product pages. Whether it be on Google Chrome or Internet Explorer 11.

 

My advice is to look through whatever you are using and see if there is some setting that turns on links to the product page. If there isn't a more in depth look is needed. But from what I can tell, there doesn't seem to be any links to any of your food products from that page.

 

Sincerely,

ui-gab
https://www.uiavenue.ca
We specialize in data analytics. If I've helped you today, please give our give our app a try (15-day free trial) https://apps.shopify.com/ui-ave-analytics and maybe write a good review.
Send me a message if you want a free data analysis consultation.
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dennis17
Shopify Partner
23 0 0

Hi,

Did you get help?

 

Best regards

Dennis

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