Hi guys. Any insight on this would be appreciated.
Here is the breakdown:
When I first started on Shopify, I was obviously still learning how to navigate around, etc. Unaware that this could potentially cause an issue, I opened my Google merchant center and my Facebook commerce page before I had all the necessary info included on my website. Naturally, Google IMMEDIATELY suspended my account for "misrepresentation." I wasn't sure why but I did some research and realized I still needed to add a contact page, policies, etc. So of course I did, and I understood why Google had suspended me. But now, after going back and forth with them for over a MONTH, they still will not reinstate my account and say that it continues to violate their guidelines. I have absolutely NO CLUE WHY! I have a contact page, policies easily accessible, manufacturers that I work with, etc. I have done literally everything I can think of to make my site and products as transparent as possible. Google continuously tells me I am breaking their rules but REFUSES TO GIVE ME DETAILS! I have literally BEGGED them - and gotten the same responses basically linking me to the list of guidelines and policies. If I don't know what's wrong with my website, how can I fix it?! I tried speeding up the site. Helping the landing page, everything. They finally told me that they would allow me to close my merchant account and start over since they aren't going to reinstate it. But now, when I try to delete it, it won't work and Google told me last week they were "working on it." Still haven't heard from them. NOW, on top of that, Facebook is now saying they can't publish my shop because it doesn't align with their policies.... still NO DETAILS! Won't tell me why, just doing the same as Google and sending me a link to their policies. I am so frustrated and exhausted at this point that I literally have been in tears over this. It is obviously essential for me to advertise on Google. Can anyone help me with this? Can anyone look at my website and tell me if they see any obvious issues? www.weirdfriendsapparel.com.
Thank you so much.
I recommend if you want to first spend some time resolving it yourself is to check my checklist here: https://community.shopify.com/c/Ecommerce-Marketing/Checklist-Suspended-Google-Merchant-Center-Accou...
I hope you're doing great!
I would be happy to work with you. Please give me a suitable time to discuss your requirements.
Also, add me over Skype id- live:jennifer.wcoast or Email- firstname.lastname@example.org
I look forward to your response!
Hello @laura7x ,
I hope this email finds you well.
This is Chirag Dave Business Development Executive from Vibidsoft Company.
I saw your recent post and figured that you're looking for Shopify expertise. We at Vibidsoft offer the same kind of services that you're looking for. We at Vibidsoft offer the same kind of services that you’re looking for. We have in-house team of resources who are highly experienced and are capable enough to implement any sorts of features that you require. We offer premium quality services at decent rate. We can deliver you some amazing secured functionalities too as we have in-house team of designers and developers who have 7+ years of experience in this industry.
Would you be interested to discuss this further in details?
Here is my contact details:-
Skype ID or Email ID:- email@example.com
@laura7x .. If this is still not resolved, try verifying with Google that you own the website and domain. I see you have inserted the domain verification code for Facebook and Pinterest but missed out on Google and Bing (yes, Bing). That proves the domain authority and makes things very easier to navigate Google's tools & services.
Hello, I can help you resolve all the issues that you have mentioned in your post.
I'm interested in working with you. You can contact me via Skype: markvverallo
I"m Mark Vincent, I'm a Web developer / PHP programmer with 19 years of experience in different platforms including Shopify.
Right now, I'm focusing on developing or customizing eCommerce websites particularly the ones using the Shopify platform.
I have a solid knowledge of this platform and I can do any customization including those that require custom coding with LIQUID and or
integration with the Shopify API. I develop or code using best practices so you can be assured of a standard and quality work.