Thoughts on new experts marketplace?

maltillo
Shopify Partner
12 0 0
As a partner what are your thoughts on the new experts marketplace Vs the old? We have noticed a drop in leads.
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JoesIdeas
Shopify Expert
1244 111 310

I've gotten more leads since the launch, but I've found the new interface a bit cumbersome - mainly the messaging within the app instead of email. Email is easier / better for both ends in my opinion... and if you're a professional you already have your own links, helpful snippets, invoicing system, etc.

Founder of Speed Boostr (Shopify optimization experts, theme customization, custom app development).
Creator of Shopify Analyzer (first performance analysis tool for Shopify sites, free for the Shopify community).
Creator of Order Automator (auto tag orders and customers + auto fulfillment + more automations).
More apps: Theme Scientist (A/B testing), Tip Jar (add a tip button), File Optimizer (optimize CSS, JS, Liquid).
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Apolomultimedia
Shopify Expert
5 0 1

i don't get more leads, i lost my positions with 200 reviews on shopify and after 6 years of hard-work , i got the worst positions and i am losing a lot of money .. the ranking has a big issue and people who don't have reviews are at the top and getting more work..

i have started conversations directly  with Atlee and Liz Couto, because the marketplace needs to be fixed.. there are a lot of big companies which are the end of the ranking like my company.

PaulNewton
Shopify Partner
2571 136 453

@Apolomultimedia wrote:

there are a lot of big companies which are the end of the ranking like my company.


Could you elaborate, i've never bothered with the experts program for reasons like this but I would think that the matching isn't only rank based but also uses geography, budget,category,business size(sole,agency) or some other factors for the opaque algorithm.

 

Do you think this is because they are trying to match "new" merchants with "new" experts?

I've seen this opposite effect in other marketplace startups when they try to use rankings almost exclusively as the main metric causing the horrible opposite scenario to happen: where only the top 10-100 business ever most of the business , thus the reviews get monopolize and new entrants never get picked.

 

 

 

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maltillo
Shopify Partner
12 0 0
Could anyone share some tips of how to generate leads outside of the marketplace?
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PaulNewton
Shopify Partner
2571 136 453

@maltillo wrote:
Could anyone share some tips of how to generate leads outside of the marketplace?

For extended off-topic discussion make a post in the partners area and link to it.

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Apolomultimedia
Shopify Expert
5 0 1

Not only reviews is the metric to get a good positions on marketplace, there are another metrics, but anyway  if a company was attending a lot of shopify merchants and delivering a great work, the prize is a good review, therefore is fair that reviews have a better weight than other metrics because these companies have experience, knowledge and invest in more resources to deliver a great service for any shopify merchant.

New ones can grow up based on another filter., i think that marketplace is taking any comment to improve the marketplace for everything.

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