Website has stopped loading, NEED HELP ASAP!

Nathan_Antill
New Member
6 0 0

Hi

We're using the Mr Parker theme on our site www.housesignco.co.uk and out of the blue today our website has stopped loading, we've made no previous theme changes.

We contacted Shopify support as soon as we became aware of the issue but they've informed us it's a non shopify theme related issue so they're unable to help get it resolved.

We need to get the issue resolved ASAP, can anybody able to help please get in touch.

Thanks, Nathan

 

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WhiteWater_Web
Shopify Expert
168 0 6

Hi Nathan - we can help take a look for you.

Hit us up at projects@whitewatersolutions.com.

Cheers!

WhiteWater Web

A certified Shopify Partner and Expert, WhiteWater Web (WWW) is a premium digital solutions company specializing in web dev/design, digital marketing, and online strategy.
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Lixon_Louis
Shopify Partner
1174 34 229

Hey, Nathan, there is a similar issue here https://ecommerce.shopify.com/c/ecommerce-design/t/blank-page-uncaught-reference-error-468178

I suppose it's related to https://apps.shopify.com/socialshopwave  

Available for hiring. Reach me at lixon@ecommercestudio.in
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bluetech
Shopify Expert
391 0 3

Hello Nathan,

Let communicate to discuss the matter.

Thanks!

Sid

Bluetech | https://www.bluetechitservices.com | info@bluetech.co.in
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Nathan_Antill
New Member
6 0 0

Problem now solved in super quick time, many thanks to Jody@whitewatersolutions.com !!!

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WhiteWater_Web
Shopify Expert
168 0 6

Happy to help, Nathan. Let us know if you ever need another hand :)

Cheers!

WhiteWater Web

A certified Shopify Partner and Expert, WhiteWater Web (WWW) is a premium digital solutions company specializing in web dev/design, digital marketing, and online strategy.
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Adrian34
Tourist
46 0 3

Hi,

 

I have seen this issue many times' faced clients. I can help you.

Kindly add me on $kype:- cisin.adrian

 

Regards

Adrian

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Antropy
Shopify Partner
213 0 5

Hi Nathan,

We should be able to help with this, would you be able to drop us an email to get an estimate?
info@antropy.co.uk

Kind regards,
Paul Feakins
www.antropy.co.uk

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eShop_Genius
Shopify Partner
11 0 0

Hi Nathan

I have reviewed your post and it seems a javascript issue. However, could you please share your backend access on id: nickseth71@gmail.com. We will have a further discussion through emails for confidentiality. 

I have worked with Mr Parker theme before and will resolve this issue quickly. Waiting for your reply!

Thanks!
Nick 

NickSeth eShop Genius https://experts.shopify.com/kf-shopify
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Jason
Shopify Expert
10037 119 1873

Since the original poster made a reply saying this has been solved, I'm closing this thread.

★ Winning Partner of the Build a Business competition. ★ http://freakdesign.com.au
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