Hi @JCAndrea ,
you can access Line Items, it just depends what attribute/property of the line item you are trying to use. Could you clarify if you are you trying to access them for use in your message templates or, to analyse them as part of a condition?
To access line items for use in your conditions, if you create a new Flow, choose Order Created as the trigger and then for the Condition, type "line" into the conditions search box and then scroll down to the Order category where you will find Line Items:
Once you have selected line items, you'll need to select how you'd like the Condition to match:
... then you'll be presented with a long list of line item related criteria to select from:
If none of those suit your needs, could you provide a bit more information about what it is that you're trying to achieve with this Flow please?
Thank you U_Jones_UW, that was a helpful tutorial for accessing the line item object.
What I, and I believe others in this thread are trying to accomplish, is to specifically access order.line_items.properties, which are the custom fields associated with order line items.
You can see what I'm talking about here, about halfway down the page: https://shopify.dev/docs/themes/liquid/reference/objects/line_item
But, it is mysteriously missing from the Flow template variables: https://help.shopify.com/en/manual/shopify-plus/flow/create-workflow/variables
In my case, I use an app called infinite options, that stores custom engraving text in a line_item.properties field. I'm trying to get flow to pull it out and put it in a spreadsheet. No luck so far.
I do apologize, I should have read that one a bit more carefully.
I've not previously seen the ability to analyse the line item properties within Flow, so it does appear to be missing.
You may therefore need to use an app that can analyse the order line item properties first and then apply tags to the order based on a set of conditions that you specify. You could then build your workflow around the presence or absence of those tags.
We operate an app called Order Tagger that has a criteria that can do that, but I'm sure there are other apps and solutions out there that could do something similar. It may be an option you can look into until support for line item properties in Flow is supported.
Sorry for the misunderstanding!