Black tap chip swipe reader

Tourist
5 0 1
They will not replace it if it stops taking chips. It will just stop working and they give you the run around. Know you will have to replace it once or twice a year.
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Shopify Partner
94 2 11

We've been sporadically testing out one of the newer black POS kits, and so far haven't run into the unfortunate scenario of the card reader failing. Although looking at the fine print (https://hardware.shopify.com/pages/return-policy) it appears as if there is only a 30-day return period. And the reader is non-refundable and non-returnable. 

 

That definitely doesn't speak well in terms of a provider backing their hardware products. Looks like shelling out $50 each time one of these fails :(

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