Constant Credit Card Declines

[Mary16]

Shopify, I am a victim of your out of control credit card blocking service. I purchase items from one of your merchants. I was told to purchase each item I wanted separately by the merchant. I attempted to do so, when you blocked my credit cards. You have not blocked one credit card. You have blocked all 8 of my credit cards ! You have not only blocked me from using my credit cards on that merchant, but you have blocked them on all sites on the internet that utilize your service. I can't even use paypal or Ebay! I HAVE WORKED MY LIFETIME FOR PERFECT CREDIT AND NOW I CAN NOT EVEN USE IT BECAUSE OF YOU.

YOU HAVE FLAGGED ME FROM PURCHASING ANYTHING ON THE INTERNET !!

YOU ARE DESTROYING MY OWN BUSINESS!!

DO I NEED AN ATTORNEY TO  CONTACT YOUR COMPANY? 

[BrandonSPX]

We are seeing this very frequently in our store now. Frequent declines even when attempting to process the transaction multiple times. Manually entering the card # works fine. This is incredibly frustrating for the staff.

[cher21]

I just had the same issue of a card being declined. I'm in Canada. Customer was from USA. Nothing looked fraudulent. Error code said card was not authorized to make payment. I really hope this does not become an ongoing issue. This is bound to drive customers away. And I see replies from other people saying that their customers card issuers flag shopify merchants as fraudulent. That's not good. Especially if customers start posting negative feedback on social media about someone's store being flagged as fraudulent. Social media can either make a business or break it!!