Disable credit card refunds?

[Karen_Haskell]

Our store does not offer refunds, only store credit. Is there any way to set the POS to default to store credit?

Thanks!

[Liz_Page1]

Us too. I'll be watching this thread.

[nancy_hallman]

did you hear back?

we only offer

store credit

[Dee12]

You never got any response to this?  I'm baffled.  We are new users to Shopify and I have been searching Documentation / Forums /  and Shopify Help and have seen no definitive answer.  

I'm going to try to post

[KiwiTodd]

Hi, I’m new too - but from what I have tested, store credit is a minefield in Shopify! Credit is not applied to individual customers, but pooled across the store - hugely complex...

My intended workaround is to generate a gift card in the customer’s name for the refund amount. This way I can retrieve the card details if they lose it and we can track the remaining balance. Sub-optimal but simple.