We do use the shopify POS solution for in our stores and it has advantages and disadvantages. I could recommend it for smaller retail with only one location or with a pop-up store. It has some great features and actually everything you need to be an omnichannel retailer. We fulfill from stores, regardless whether this is an online order or store order.
However we do have a ton of issues if it's getting a bit more difficult, to mention a few;
- rights management; you can do almost nothing or you can do everything
- closing the cash loop for accounting purposes, near to impossible
- selling stock from another store requires quite an effort, different logins etc
- multiple lines of reporting; turnover per employee & turnover per store goes as long as there's stock in that store. When we reach the area of "draft orders" we need to have the staff-schedules vlook-ed-up in an export of this to see what has happened. Same with the cash trail here.
- refund process and replacement process, order editing is not possible, so tons of workarounds with discount codes and such
- fulfilment "logic" only based on manual setting of store order, not by using the oldest stock or least busy store
Could go on for quite a while and lose my temper, but that's not nice ;-)
|02-23-2020 05:44 AM|
|02-22-2020 09:47 AM|
|02-21-2020 04:37 PM|
|02-21-2020 09:39 AM|