Lightspeed Retail Multi-location / Shopify ecomm Integration

New Member
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Hi,

I have 4 brick and mortar stores with Lightspeed Retail.  As a part of our omnichannel strategy, we are looking to develop eCommerce business. We tried Lightspeed eCom but it doesn't provide a solution to ship from each store based on the Zip Code and doesn't have availability of popular payments methods.  It also show in a weird way products that are in matrixes.  It does have templates that would give us what we need and organize the products the way we need.   

 

For the reasons I mentioned, we are looking into Shopify.   My challenge here is to synchronize with Lightspeed. I talked with Accumula and it seems like a good but very expensive solution  but that still doesn't allow to ship based on the Zip Code (local delivery) and curbside pick up.  It means we need another application to do that (which adds to the cost and complexity).  

 

We also want to be able to organize the product the way it makes sense for us as well as have a way to interact with a customer (not only live chats, but also cross selling, up-selling and giving a customer suggestions on cross-seling with products in our retail stores).   

 

Any thoughts on what to look for and who to work with?

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Shopify Partner
1736 48 156

That's actually a lot of moving parts. you should probably search the shopify experts directory for a local developer|shipping expert and either get a consult or do discovery. Just generating the shortlist of options would take awhile.

 


@Joanna9 wrote:

For the reasons I mentioned, we are looking into Shopify.   My challenge here is to synchronize with Lightspeed. I talked with Accumula and it seems like a good but very expensive solution  but that still doesn't allow to ship based on the Zip Code (local delivery) and curbside pick up.  It means we need another application to do that (which adds to the cost and complexity).  

To be safe please clarify "curbside pick up" aka (in )store pickup your curb or the customers curb aka delivery?

There are many ways to do either situation, the problem is it might not necessarily also integrate with any automatic fulfillment apps/platforms/services.

option categories: shipping option hack, a shopify app, custom carrier service, custom app, and checkout customization for shopify plus plans.

 

Inventory:

To begin,  shipping location can be manually chosen during fulfillment.

To aid selection an easy frontend theme customization would be adding geoip service used to then add a best guess location to the order notes|attributes.

How to change fulfillment priority and process orders at locations || Shopify Help Center 2018 

Otherwise shopify bases selected location inventory availability not customer location.

 

Unless you do something such as create location specific products&variants(like if you had global webstores) then use  frontend geolocation to enforce customers only getting local items for an area but that's problematic for anyone who'd be buying a gift so customer|payment location != final shipping location.

To automate based on zipcode you will need a fulfillment app or custom app to set that location.

https://apps.shopify.com/search?q=zipcode

There are a lot of micro steps such as ensuring the proper inventory&availability is shown to customers on the frontend or ensuring there's a priority system when a location does not have enough inventory.

 

 

 


@Joanna9 wrote:

We also want to be able to organize the product the way it makes sense for us

Any thoughts on what to look for and who to work with?


Shopify's admin is setup in a specific way, most apps work in a specific way, "Your way" strongly indicates you need a custom application for the backend including custom carrier service.

Either that or an expensive ERP that has such flexibility for back office inventory control.

 


@Joanna9 wrote:

have a way to interact with a customer (not only live chats, but also cross selling, up-selling and giving a customer suggestions on cross-seling with products in our retail stores).   


App store is littered with apps for those categories to even shortlist it you'd need to add some requirements to narrow down the options

 

 

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