Nick here from Shopify.
I looked into this for you and spoke to our retail team directly about it. They mentioned that Poynt isn't an integration with Shopify POS. What I will do though is submit a feature request to the development team on your behalf. Would you be able to reply to me here and give some more details about Poynt and how an integration with it and the POS could benefit you and your business? Hearing feedback like this is invaluable for our team and helps give them context when making a case for feature requests.
Thanks again for reaching out and asking. Looking forward to hearing from you.
All the best, Nick
There is still no partnership with Poynt and Shopify with POS. I'll send another feature request on your behalf, the more feature requests about a particular topic help build cases for our development team on what to work on next.
You mentioned not wanting to use a swipe solution. If you are based in the USA there is a tap and chip reader if that can work for you? You can see more details about it here.
Another Canadian Shopify customer here experiencing the same issues. Please send a feature request on my behalf to the development team. It would be extremely helpful if the Poynt system and Shopify POS could integrate so we could use the systems simultaneously. Something as simple as connecting directly to the Poynt system after hitting "External terminal" on the Shopify POS Checkout menu, and having the amount and data ready to go for the customer to use on the Poynt machine. Please let me know if there's any other information you need from me!
Thanks for reaching out and giving an example @rizza.
I'll be sure to add it to the feature request and let the team know. Thanks again, feedback like this really helps and adds context to it all.
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