I'm Daryoush - your friendly neighbourhood Shopify Guru! :)
I can definitely understand you would to implement a way that prevents staff members to sell out of stock products via the Shopify POS. I'm afraid there is not a way to do this, because even though there is a notification on the POS for out of stock products, they can still technically be sold. I'm going to reach out to our POS team about this to see if there is a workaround, and once I hear from them, I will reply again to this post. Thanks so much for your patience and understanding!
I spoke to our POS team and they have stated there is currently not a way for the POS to stop selling out of stock products. The POS app was built to have a product feature specifically allowing overselling, so that a customer in-store with a product does not have it taken from them by the cashier if the product was already sold online. It's better to sell the product in-person than to sell it to a customer via the website. However, please let me know your view on this and I will send your feedback to our team.
|4 hours ago|
|6 hours ago|
|09-20-2019 05:20 PM|