Hi, @ajecpr !
Katy here from Shopify. I hope all is well with you, and thank you for reaching out.
That does appear to be a little strange. The POS app is compatible with all plans - including the Shopify Lite plan.
I have sent you an email so that I can check on your account with you, to help determine what may be causing this. In the mean time if you could ensure that your device software is up-to-date too, that would be great.
Do please reply to me when you can and we can have a closer look into this.
|3 hours ago|
|08-22-2019 12:43 PM|
|08-22-2019 12:40 PM|