Shopify support again said they're aware of the issue but gave no indication when it will be fixed.
Deleting the Shopify app each morning, reinstalling and re-launching the store allows us to print - we've been doing this every morning for weeks.
I wish Shopify would assign top priority to these sorts of issues, it's not brilliant but obviously it's acceptable to Shopify.
|an hour ago|
|10-17-2019 11:41 PM|
|10-17-2019 07:05 PM|