Order Exchanges

Highlighted
New Member
1 0 1

We've had our Shopify store for almost a year now, and still can't figure out if there's even a way to do exchanges natively within Shopify. We've resorted to using a plug in app that creates new orders for an exchange, which messes up our analytics (even when filtering out cancelled orders).

 

This is crazy given that exchanges and returns are an integral part of online shopping. 

 

When will we be able to easily make changes to fulfilled orders???

1 Like
Highlighted
New Member
1 0 0

Yes! This is something I keep wondering about with my new online shop. I've had 2 exchanges and in order to print a shipping label I've had to go in and create a fake order. There's got to be an easier way and I hope they are working on it. Otherwise I'm loving Shopify! And really enjoyed Reunite! Thank you. :)

0 Likes