ALL THREE of my chip and tap card readers no longer accepting chip

dbruijn
New Member
2 0 0

I have two POS locations and 3 registers.  They each have a Chip and Tap credit card reader.

ALL THREE of them simultaneously stopped reading chips and must be put in manually.  The tap does work.  

I've unpaired. Forgotten.  Rebooted. Everything. Many times. Re-paired.

The device is recognized and shown as connected by the POS.

Same result.  Chip reader doesn't work.   Only tap.  For all 3 of them. 

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Samantha_Palmer
Tourist
4 0 1

We are also having this issue. The chip just isn't read half the time and only the tap to pay is working. All software is updated on reader and iPad. 

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