I am looking for a basic customer service page within my shopify store. I am switching e-commerce platforms and new to the community. Is there a page to help the customers with information like this below? OR do I have to create a page like this from scratch?
It is typically a FAQ or HELP page for customers....
Order Status • Has my order shipped? • How do I change quantities or cancel an item in my order? • How do I track my order? • My order never arrived. • An item is missing from my shipment. • My product is missing parts. • When will my backorder arrive?
My Account • How do I create an account? • How do I edit my account information? • How much is my shipping? • I forgot my password. • How do I return my product? • I received the wrong product. • What is your return policy? • When will my order ship?