Card reader and COVID-19

Highlighted
Excursionist
24 0 6

Hi we are considering switching to Shopify POS. However there seems to be an issue with the type of card readers supported by Shopify POS. 

Currently with the Covid 19 crisis Shopify is facilitating a contagious environment by not supporting a card reader that the customer can enter their pin or signature separately from the IPad.

By requiring the customer to physically sign the screen this creates a dangerous experience for my employees who in turn have repeated contact with the IPad. 
It seems Shopify could support a card reader that allows for entering a pin or signing on the device, because that’s what we use now with our current non Shopify POS. As these can be cleaned easily after each use. 

Does anyone have a solution? 

 

0 Likes
Highlighted
New Member
2 0 0

I have shopify card reader and ipad.  I turned OFF signature required for now during covid.  Seems to work just fine right now during this Let's touch less time frame.  

0 Likes
Highlighted
Excursionist
24 0 6
Hi thanks for that information
We sell high ticket items and a no signature required is not a good option
when considering charge backs.

Hope all works well for you.
0 Likes