I am having the same issue. The drawer does not open until after we enter in the total amount of cash in the drawer and how much we are leaving in the float. It would be helpful if it opened once you close the shift.
The drawer also opens on every cash sale from an iPad that is connected to the printer. Is there a way to turn that feature off?
We have a person who walks around the store with an iPad for sales, cash and credit. For the cash sales, they hold onto the money until they return to the register. It can become confusing when the drawer keeps opening for those sales. We need it connected to the receipt printer though for customers who may need a receipt. It also becomes a security risk when the drawer opens even if the sale is taking place in another part of the building.