Coming from an "old cash register" there are a couple of suggestions I would make. Right now we are seeing that it takes longer for certain orders to go through the POS then it took on the old cash register. For certain things that have barcodes, yes is nice and fast. But there are products that we can't apply a code and even if we just have a list of barcodes beside the cash register it would take longer to process. Going through the "custom order" is not very efficient and getting a report at the end of day to see by type/departments total sales is not possible.
What if when hitting custom order you get something like this:
A keypad with buttons for that can be preset to different types, discount codes, tax/no tax for that item etc, and with that you can also select the qty and of course the price per item. Instead of just title and price.
Custom sale for us is fast and effecient - but we could really use an extra level in the reporting also.
We did make our own custom sale products which then enabled us to track product A,B,C etc. The problem is that Custom sales is much faster at the POS - so all ended up using custom anyway. (if we use a product set at 1 usd then it takes more time to edit the quantity).
For us it would be awesome if we could add a product type to a custom sale.
Perhaps even choose a top 3/4 product types which would be shown as buttons - and then the rest as a drop down.
The problem is for us we have different taxes for certain products. So if we need to make a custom order for one of these products that use a different tax, we have to enter it first in the inventory before processing it through the POS. If we could add a type then perhaps it would work without having to enter it, in case we have long lineup at the cash.