The Sales by Discount report in Shopify Analytics does not show manual discounts made in Draft order or POS. The buy X, get Y free discount do not work in POS. Which is a problem in itself. Our brick and mortar still honors these discount in-store by doing a manual discount. There is no way to track that without having to go into a custom sales report and finding each transaction that any discount was applied to. Then having to manually combine those numbers. Does anyone have any suggestions for this?
I am John from the Report Pundit app. I believe your requirement is doable. We can show the manual discounts made in draft order or POS. We have created custom reports for many of our customers.
A sample screenshot for your reference
We offer 14 days of trial. I request you to install Report Pundit and contact us through our live chat support channel or email us at firstname.lastname@example.org. We will analyze and create a report for you.
We need something like this for our POS reporting as well - to see discounts applied, even manual ones, with their notes. I am surprise this is not available in Shopify.
Has anyone had luck with using a built in report for this?