Dymo 450 Wireless not compatible with other Bluetooth hardware

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After spending some time on the phone with Dymo customer support, I learned that the Dymo Labelwriter Wireless we purchased from Shopify for our new POS system is not compatible on our iPad if any other devices need to use Bluetooth at the same time. Can anyone confirm this? We also bought the Bluetooth Receipt Printer, so we have that running on Bluetooth. If true, what label writer would you recommend instead? thank you!