Email that says are you ready for the holidays? Is this a Joke?

Cory_McElroy
Explorer
57 0 16

So This morning I got an email from Shopify asking if I'm ready for the holidays and it's got some tips in it.

Like Apple pay coming to PoS... Great... Except where are our physical gift cards? You're giving us a payment option that no one is actually ever going to use, and still denying us one that EVERY business already needs.

If you want us ready for the holiday season, physical gift cards need to launch this month!

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Carson2
Shopify Staff
Shopify Staff
67 0 3

Hi Cory,

We feel like contactless payments via EMV and Apple Pay are going to be a big change in the way credit cards are taken, and we've received a lot of merchant feedback about the feature.

Please understand we're always looking to improve our existing features too, and that includes gift cards. As a shop with online and in-person customers, being able to offer a physical gift card that can be used in-store and online is a big opportunity, but also one that's important to get right.

Thanks for the feedback, and the gentle push. :-)

Product Manager at Shopify
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Cory_McElroy
Explorer
57 0 16

I guess with closed doors on what you guys are "developing" it leaves a lot to the imagination. I could create physical giftcards right now if I wanted. It's just the code on your side that would make this easier.

For $20 http://www.amazon.com/2xhome-POSMATE-Magnetic-Cashier-Registry/dp/B00E85TH9I/ref=sr_1_1?ie=UTF8&qid=...

You swipe the card, and for the code you just put the giftcard key in. As opposed to a phone number etc like you would at a grocery store. Yes this requires a second PC. But in reality I'm sure I could find a bluetooth one to pull this off and do it via the same ipad. Nothing too crazy here, just playing with tracks.

Then I send them an email and hand them the printed card. Bang, they now can use it anywhere. On your side all you need to do is combine it into your dongle so it can write to it as well, or I'm sure there a bluetooth version of the card programmer like that. You just make it so when you hit the phsyical card button at the end, it auto sends an email too. 

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Nick_Shopify
Shopify Staff
Shopify Staff
7 0 1

Hey Cory,

Great news, we have just launched physical gift cards for Shopify POS.

You can purchase these from our Shopify hardware store and you have the option of ordering a custom designed gift card or selecting one of our premade templates. You can find the details on them here: http://hardware.shopify.com/collections/gift-cards

Our Gift Card documentation has been updated with information on physical gift cards. 
Checkout flow: http://docs.shopify.com/pos/operating-pos/gift-cards/sell-gift-cards-pos#sell-giftcard-pos
Enabling physical gift cards: http://docs.shopify.com/pos/operating-pos/app-settings/payments#select-giftcard-type

Let me know if you have any questions, have a great day. 

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Cory_McElroy
Explorer
57 0 16

The first link doesn't work. 

I like the fact that the bluetooth scanner will scan the gift cards.

I don't see in the documentation. The biggest feature I need is the gift card to be re loadable.  

Also can the cards be tied to an account? I basically want to hand my customer a gift card, that is now their id card as well. I just scan 1 card and can use any gift card money they have and grab their name off it etc.

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Nick_Shopify
Shopify Staff
Shopify Staff
7 0 1

Hey Cory,

The link should be working now.

Physical gift cards are not currently reloadable. You can tie a physical gift card to a customer account by adding a customer to the order when processing a physical gift card sale. On the back end you are able to track the gift card balance and track which orders the gift card was used in. 

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Pete_Hansen
Excursionist
15 0 4

This is a nice feature. The gift card FAQ has yet to be updated.

http://docs.shopify.com/support/your-store/gift-cards/faq#physical-cards

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