Thank you both for reaching out about this.
I've shared all the previous feedback in this thread with our teams directly, and will continue to do so for new comments, too. With that said, both of your thoughts and concerns have been passed along to our teams.
While we don't have any updates on this request at the moment, I recommend keeping an eye on our changelog. This is where we'll post any new information we have regarding this request.
In the meantime though, the best way to determine the remaining balance on a gift card is by looking up the original order where the gift card was purchased on the all-new POS. Here, you'll see the gift card's initial balance, as well as its current balance. If you aren't sure what order number the gift card was purchased on, you can also use the global search feature to locate the customer who purchased the card, and view their past order history to find the order containing the gift card.
Let me know if you have any questions about this process!
We see it has been over a year since this thread began. The suggestion that the guest bring an order number along with the gift card to check the balance is madness to be polite. I am not sure what we are getting for all the increased charges for the POS. Frankly, to call this a PRO version is laughable.
Please add us to the list of shops that want this feature. happy-earth-tea.myshopify.com
Is there an update on us being able to link to a page for our customers to check their gift card balance themselves? Please get moving on this. It's been over a year since merchants have been asking for this and it seems like it should be something that is just logical to have as basic functionality. Looking up orders in a list is crazy. As a small business owner I would appreciate the help in saving me the admin time of having to hunt and peck for such information. Kindly add me to the list of businesses that would appreciate this functionality. It seems sub-par to call it a 'feature'. Thank you!