Gift Card Issue

[patriciafinds]

Thank you so much!! That was it.

[cmlcook]

Yes!  Thank you for this information - it turned off on the POS at both our shops without us doing anything other than the update. So frustrating, but we appreciate the help.

[PamVexuor]

Hello, I was wondering if you were able to help me with an gift card issue. I am trying to send my customer a gift card with no charge and I do not have the “issue gift card” option. Would you know how I can send a gift card??

[patriciafinds]

I have done this before. Ring it up like a customer is purchasing a gift card and when you get to payment say store credit or cash.
Hope this helps!

[Roostcollection]

This happens frequently on updates. Shopify tents to do updates and the setting reset to default.