I am in the exact same boat. My biggest thing is that the purposely made the lite version almost useless. You cant even process exchanges. The layout of it is so bad I have had to apologize to every single customer the last two days for taking so long to ring them in.
Its fine if they want to add new features and change things to charge for a PRO version, but its really shitty of them to purposely make the free version useless so forcing their current customers to pay more. By the way, we already pay the extra $40 a month for the plus plan to get access to the pos system, so really its $130 a month they are taking.
I am researching alternatives to switch before black friday. What do you know about lightspeed?