Having a form for POS transaction

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We currently use Shopify for POS and online store. We currently sell things like memberships, workshop spaces, etc. at both. When someone purchases one of these things online they fill out their contact info and we're all good - but, when they buy them in person we have to go through a complicated process of getting their contact info, then entering it in our system manually. 

Is there a way to force the filling out of a form when using the POS for something like this? What do others do in this situation?

Thanks!

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