How to NOT notify gift-giver if gift recipient returns or exchanges items

HKJ
Pathfinder
84 4 11

@BuddiesToys wrote:
I think asking my staff on a busy weekend to do that is unnecessarily confusing
It needs to be easier

Of course. There are a bunch of basic, essential features which Shopify hasn't implemented despite years of requests, and this is one of them.

Roostcollection
Pathfinder
87 1 44

This has been my complaint for over a year now. Clover and others have a Manual return key on the home page. Easy, Select manual return, scan item(s) and the how to issue credit. Cash or Gift card. No email, no phone, no name and most importantly NO NOTIFICATION TO ORIGINAL PURCHASER

 

DID YOU READ THAT DEVELOPERS?

jcoleshoes
Tourist
3 0 0

We look like complete idiots to the customer when this happens. It is so frustrating! Please get this fixed Shopify!!!!!! 

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