Issues with importing using CSV

New Member
2 0 0

I'm currently in the process of getting my customer list and inventory onto my shopify.  I have been trying to build CSVs to do so; however, neither document seems to want to get imported.  I have followed the headers given by the sample CSVs for both, and even just edited the customer example with ten people from my customer list to test it.  When I tried to upload it, it failed.

I'm confused by the issue because it just fails.  It doesn't give an error message, it just reports that X of the customers or products failed to upload when it reports uploads/fails/skips of the last import.

Anyone have a similar issue or know what might be causing the trouble?

Shopify Staff
Shopify Staff
233 0 29

Hi there,

Thanks for the question. Can you provide the file you are trying to upload to your support team? They will definitely be able to help you.