Local sales tax charged for POS sale in different state

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New Member
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My company is physically based in Woodinville, WA. While we were at Maker Faire in California last week, we took a manual order from a Bay Area resident on our iPad Mini and it charged the purchaser both WA state sales tax and Woodinville municipal tax. The person who took the order didn't notice until this week. He'd been under the impression that the GPS location of the sale would have been taken into account by Shopify POS (which apparently was not the case).

Is that something we have to enable somehow, and/or is there something we should do in the future to keep non-locals from being charged local sales tax? Thanks in advance for the information.

Software Engineer & UX Specialist castAR @ Technical Illusions
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Shopify Staff
Shopify Staff
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Hi Johonna,

Thanks a lot for the post.

Currently we use the location information that is set in Settings->Locations to determine the tax rate. One option is to create multiple locations there and set your iPad to the respective location before making the sale (you can do this in Shopify POS settings -> General -> Locations). I know that this is not ideal, we are looking to add geolocation for taxes in the future. I hope this workaround helps until then.

Thanks,

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New Member
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That works for us. Thanks for the response!

Software Engineer & UX Specialist castAR @ Technical Illusions
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