I'm sorry to hear your payments are on hold. Have you contacted our Guru team via phone, chat, or email? We're available 24/7 to help you with issues such as this. Our contact details are available here.
If it turns out you're not eligible for Shopify Payments, information on other gateways is listed here, including a comprehensive list of gateways by country.
Thank you for you patience, I understand it is not convenient to have your payments be on hold, but I assure you our team will respond once they've taken a look at your particular situation.
_Ash_ | Social Care @ Shopify
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