New POS is very glitchy

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We have used a Star micronics mpop with ipad and Shopify POS for about 3 years, mostly glitch free. The new POS is nearly impossible. After unlocking the screen, most times you can't scan an item for the POS to just find it. You tap the search bar, scan the product, a bunch of random products are found, delete the last digit from the barcode, then your product magically appears!! You then have to select it by tapping on it, go into it to select the variant if need be, then add it to cart. Why can't we just scan the barcode as previously???? Some photos to show what it happening, it is just hopeless, and were forced into paying more for it.1st scan into search bar1st scan into search barlast digit deleted to find productlast digit deleted to find product

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