New order notifications

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New Member
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Hi, I'm just setting up our Shopify POS and all working ok. However, the email notifications I receive on placing a new order doesn't have the customer name or details in it. It just says 'someone' has placed an order and the email subject says 'a new order has been placed by...' with no name. 

Can you advise how I can get this to pick up the customer names. 

Thanks

Bec 

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Shopify Staff
Shopify Staff
224 1 25

Hi, Bec!

Patrick, a Shopify Guru here :). 

With the new order notification if there is a name on the order it should automatically be pulled into the email that you would receive, normally it would only display "Someone" if there wasn't a customer named on the order. Are you saying that names are on the order but they still aren't showing?

Hope that helps:)
Patrick
Shopify Guru
support@shopify.com

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