I'm experiencing the same problem right now too. I have an Android phone and currently don't hear the cha-ching notification sound when new orders come in.
The cash register sound always notified me when I had a sale, now my phone only vibrates, no sound? I have checked all the settings and don't know why? I have an android phone also. Any help would be appreciated, thank you.
Since upgrading my phone I can not hear the Cha Ching noise.
I have tried to change it but its not anywhere is the settings.
Its disappointing? Any ideas how to fix it?
I am also on android it was fine with my S9 but my s20 plus is having none of it