POS Product Search

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Shopify Partner
13 0 1

Is anyone else seeing a really slow product searches in Shopify POS?

 

We've been testing ours recently as the search seems to have been impacted by recent updates. We find that some searches are consistently slow while others are always fast. We have a deicated 20mb up and down internet connection so it's not the connection that's to blame.

It's not possible for us to barcode all the items we sell and for these we have to use the search function to find the item and add it to the line on POS. 

When a customer is stood waiting it's very frustrating when having to wait up to 60 seconds for search results to appear. 

Can a Shopify Guru help with this issue? 
Is anyone else seeing this issue. It has become much worse in the last couple of weeks.  

Shopify is ace
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Shopify Partner
30 0 5

Yep definitely noticed some queries are slow.

POS isn't designed for a busy store. It's clunky and slow. Support says "check your internet connection" which isn't helpful when everything else runs nice and quick.

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Shopify Partner
13 0 1

Wow! this is now fixed and faster than ever before. Thanks Shopify :) 

We have 30,000 SKU's and the POS product search is almost instant. 

Shopify is ace
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New Member
5 0 0

Is it still working fine? i have a library with 100.000 references and thinking in moving to Shopify but i am worried POS will not work even on the best IPAD

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