POS app won't update

New Member
2 0 0

My POS app on ipad won't update.  I have ipad, cash drawer, card reader, reciept printer, barcode scanner, all synchronized and working properly.  But the ipad IOS version won't update and therefore my shopify POS version won't update.  Everyday I get messages to update POS, but the update never works.    I feel like I'm on borrowed time.  Anyone have any ideas ?  

Shopify Staff
Shopify Staff
112 0 6

Hello Todd, 

My name is Kassey and I'm a Guru here at Shopify. I noticed that this post is around 20 days old, so I wanted to check in to see if everything was okay? I'd like to reach out to you on a ticket about your query. Because I will most likely need to take a look within the account, it will be best to do this over a private thread. I apologize for the lack of response for this post. Let me get back to you via email!

Have a great day! 
If you need help again in the future, don't hesitate to call, email or open up a chat!

Thank you,
Kassey S
Shopify Guru