Very frustrated! Today I called when I ran into a road block setting up the TWO pos systems I recently bought. I was placed on hold only to be told a POS specialist was busy and would call me back. FIVE hours later still no call! Luckily this call was just about how to set up my hardware. God forbid I was up and running having a technical issue that needed fixed immediately!
This is the third time I have called in with POS questions only to be told by the person I got that they don't know anything about the POS. Seriously considering sending everything back and finding a system/company I can count on to provide the knowledge and support needed to help run a business!