I wanted to see if there was any way to have the iPad beep if a scanned barcode is not recognised? We have over 1500 items in our store and would like the ability for the POS to beep in the event the iPad can't read a barcode. Right now the scanner beeps as normal, and the employee must carefully check the screen to make sure everything is added properly. This would help improve the accuracy of the checkout process.
I've spoke with shopify support numerous times requesting this, I suggest you do the same. The best solution I've found is to ask my staff to count the products on the counter while they bag, then compare that to the number on the "charge" button on the shopify POS. There desperately needs to be an audible error sound when you scan a barcode that doesn't register (or when it registers with multiple products that share a barcode in error)
Was there a solution found to this. I have the same issue and risk giving away products in a fast paced day if a scan error occurs and the item is not added to the order. The idea of counting the items won't work for us because someone else is bagging.