POS receipt not showing order notes with SMS link

JGilbert-PBW
New Member
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We use our POS system for repairs on products. When the item is repaired an invoice is made with all products added. We also put in the order notes all repairs that have been made to the item so the customer understands what needed to be repaired and then the work performed.

With the POS in store printed receipt all the notes are included at the bottom of the receipt. See image below.

POS-ReceiptPOS-Receipt

But once the SMS link is sent to see the order the customer does not see the order notes. Here is an image of what the customer see from the same order from the image above.

Phone-POS-ReceiptPhone-POS-Receipt

Is anyone able to assist me to get the order notes shown at the bottom of the page that the SMS link receipt sends them. Thank you in advance.

Justin G
Paintball Wizard

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