We have been using shopify for around 3 years for two of our branded online stores. We also have a bricks and mortar store so we also use POS for both brands.
Both stores now have the new version of POS (we use Ipads combined with shopify's card readers) albeit we had to buy a new Ipad that support Apple's OS 10 or higher!
I don't know if anyone else is finding the new version a bit alien but we regard the new POS app as rubbish. It's difficult to navigate, less screen clarity and information and only works in Landscape mode.
We also noted shopify will be charging POS users another $89 per month as from October 2020.
For those small businesses that are starting out and for those that already pay considerably more for Shopify compared to others, this hike in rates is absurd.
I completely agree with you. I have been using Shopify POS for over a year now. The idea Shopify thinks I'm going to pay more for this terrible POS product then I pay for my actual e-commerce package with Shopify is laughable.
I will be switching to a new provider within weeks. Shopify does not respect nor listen to small business owners, this cash grab reflects that.
1. Lightspeed 2. Hike 3. Shoptiques 4. Square (although better for services not so much for inventory).
the 89/$ a month per location just shows how out of touch Shopify is getting with retailers. THey are leaving the little guy behind in favor of larger companies who can afford more. There is now way in hell the new POS software is worth 1000/per location a year. We will never upgrade. And frankly makes me think twice about the future of shopify.
YOu all should too.
I've decided to go with Lightspeed. They offer just POS without their eComm, as well as the fully integrated solution. The biggest issues I could tell for having separate eComm and POS venders is that giftcards don't play nice, and loyalty systems don't play nice. You can use them online but not in store, etc. Definitely dig into how they deal with inventory and make sure you like their answer.
Shopify is a big player for eComm, usually something POS venders know and can work with usually out of the box. I opted for ease of use in having one system for everything. That is why Lightspeed was the choice for me - plus much more robust inventory controls, and an integrated loyalty system. And they will upload vender catalogs for you! That alone will save me hours of work.
Shopify doing this really showed how they don't care about small businesses, despite all their marketing trying to convince you otherwise.
@AlyssaJakesYour going to have to setup integrations with other POS providers with shopify. Some have auto sync, some have manual sync. Each provides a different level of data sync and integration amount. Without researching those solutions its difficult to know what level of integration you would get from each POS system.
Some POS systems do not integrate with anything at all. Each one is going to have its pros and cons.
Feel free to send me a message if you need help moving forward!