Jennie from Shopify here :) We actually have a guide in our Docs that explains how to issue a gift card to a customer: https://docs.shopify.com/manual/your-store/gift-cards/issue-gift-card ;
You would need to keep an eye on your customers and orders to see when they have spent enough to qualify and then follow the instructions in that guide to send them the gift card.
There are also a bunch of loyalty apps in our App store, take a look to see if you like something!
Thank you for responding. The issue though is that the gift card setup in the admin panel, in the link that you sent, doesn't work in the POS system just online. The online card % is higher. I need a gift card system that comes out of the POS system for instore purchases. Hopefully that can be provided soon.
Thank you again,
The online swipe rate is higher than the instore swipe rate, is all I was saying with that.
Also, I just tried a discount code, that I created in the admin of Shopify, in the POS and I receieved an error saying the code was not valid. So it is not working correctly. My Shopify POS app is updated. I don't know why it isn't working.
The discount codes are not available on the Shopify POS.
To use gift cards on the POS, you can follow this guide: https://docs.shopify.com/pos/using-pos/gift-cards/redeem-gift-cards-pos .
If that's not working, please contact the Shopify gurus, as they will be able to provide better support