I'm using Dymo software to create a label template, upload to Stocky, almost all is good. However, the barcode is not displaying. At first it was only showing the numeric value for the barcode so I realized I have to use a "Barcode" field type in Dymo. Did that, now, no matter how large I make the field, I'm getting a message that barcode doesn't fit on the label. Anyone have any ideas how to display a scannable barcode?
Have you try contacting their support? Maybe you missed some configuration.
Normally, the size of the label is fixed, if you can customize it, be careful with the dimensions.
--> During your customizations in the Dymo Label software, select the supported style of barcode, Code 128 Auto.
hope this help