Product Options in POS for selling customized products

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New Member
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I sell customized products on my shopify website.  I also sell them in my store and am currently using a POS system that I hate.  I want to use the Shopify POS system so badly for many reasons, but there doesn't seem to be a way to have any customizable product options in the products on the POS!  Because I sell personalized products, simply adding a product to the cart would not work for me - i first need to be able to select a thread color, a monogram style, font style, add a name, etc. to the product.  Does anyone have any advice on how this coudl be done on the Shopify POS?  Or worst case, advise a different POS system that would actually work for such types of products?  Thank you.

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Shopify Staff (Retired)
Shopify Staff (Retired)
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Hi Simcha,

This is totally possible! There are two ways you can do this:

  1. By adding a "cart note" about a product in the cart that needs customization
  2. By adding a "custom sale" item (for instance, a monogram fee - but you can put what you want monogrammed in the custom sale title)

I created a video to outline how this is possible:

Cheers!

Alicia | Support Lead for Shopify
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