RECEIPT PHONE NUMBER FORMAT ISSUE

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Excursionist
18 0 6

I'm surprised this hasn't already been addressed, but there doesn't seem to be an option on POS receipts to format phone numbers. Shopify POS seems to think the whole world has US format phone numbers (xxx xxx xxxx). Of course, in Auatralia we have a xxxx xxxx format. So our phone number is printing in a wierd configuration on the receipts. Can we fix this? It would seem to be a simple task just to remove the formatting and allow any sequence of numbers to be entered.

 

 

 

 

 

 

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Shopify Staff
Shopify Staff
64 0 14

Hi Paul, Thanks for bringing this to our attention. We will take a look at it as part of an upcoming release. I'll update this thread when a fix has been made available.

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Shopify Staff
Shopify Staff
233 0 27

Paul -- You can always just edit the "Header Text" of the receipt and add your phone number / address in the formatting you would like.

Not sure if that works for you, but worth a try.

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