When receiving and creating new products, we always have Shopify create barcodes.
We have had numerous occasions when we scan a product and it comes up as "Duplicate Barcode - Multiple products have this barcode. Select the product you wish to add."
This is very frustrating. Has anyone else experienced this?
I don't know if Shopify updated anything - I was never notified of a fix.
We have not had double bar codes show up for the last several months.
That being said, we have only just opened from lockdown for in-store shopping - we have only had the problem when the physical store has been open.
I have a feeling it might have happened when we imported product from our old POS system.
I will post if it happens again.