Can the refund screen be changed somehow to allow a full refund without having to manually go to each item and select the quantities? We can sometimes have 50 items on a single order and to refund all of that is really awkward and time consuming with a customer standing there. Perhaps a "Refund All" option at the very top, which will max out all of the line item quantities?
Hi there Brandon!
Don here from Shopify. :)
Thanks for taking the time to post here on our merchant forums and for outlining your query as clearly as you did.
I have checked in with the team responsible for our POS system who confirmed that it would not be possible to 'refund all' as you had hoped.
What I can do for you from here though is to file a feature request with our developer team to let them know that our merchants are looking for this so we can see about including it in a future build of the platform.
You can also reach out to us at any time using our support site, where we can also take and file feature requests for you for any functionality you'd like to see in Shopify.
All the best!