Shopify POS and online store have inventory quantities that are not matching. Any thoughts?

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Tourist
6 0 1

We have both a brick and mortar using shopify POS and an online store.  On occasion we have 2 left of an item and if we sell one on shopify POS it will say inventory is 0 but online it says we have 1 left which is accurate.  Why would there be this discrepency?  It has happened a few times now and my staff sees the 0 and doesn't restock the item.  

Thanks!

Christine

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New Member
1 0 0

We are having the issue!! Hope they figure it out soon.

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New Member
1 0 0

I am having the same issue. Several, but not all products are dispaying on POS as 1 less than what I actually have in inventory. Dashboard and iPhone app display the correct number. This is a major issue for us as we try to sell baked goods from our retail shelf and also have them available for order online. If we can trus the numbers on the POS the whole operation falls apart!!!

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New Member
8 0 0

I have this same issue.  When I've talked to shopify about it they've said I should log out and back in to the POS system.  Doesn't help.  :-p 

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