We run a small bar / brewery.
We currently use iZettle Pro on an iPad with izettle card reader and mPOP cash drawer.
We are considering doing some e-commerce and online orders/local delivery.
Rather than try and maintain 2 separate systems, I was looking at all in one solutions.
It seems Lightspeed and Shopify are two options.
How well does Shopify work as a POS on an iPad and a busy bar?
1) wil it do tabs?
2) Gift cards I assume are well supported?
3) Presumably cash sales dont incur any extra payments to Shopify.
4) Anyway to add inventory based say on a 30Litre keg of beer and then sell in portions of L or pint? Each serving
would deduct remaining amount from initial 30L keg?
5) Can multiple users easily switch to their own account on the iPad? without removing an existing order from another user.
We started using Shopify eCommerce and POS for our small brewery at the beginning of the year. The eCommerce is great. Inventory management between eCommerce and POS is seamless. Shopify really has the eCommerce thing down. The POS on the other hand is a different story. The POS is NOT made for bars or restaurants. It is really made for small retail stores. You can not pre-authorize cards and hand them back to customer, you have to physically hold the card and create a cart for that card/customer. To hold a tab, you create the cart and save it under a customer name, this can take a little time and might be tough when you have a tasting room that does high traffic. On other POS systems we have used in the past we could swipe the card and pre-authorize and the POS would read the name on the card. This was much was much more efficient. The other major issue we have is the POS systems do not talk to each other. We have 2 Ipads with POS app loaded at the same location to help us get throuh lines quicker at our bar. If a customer opens a tab at one POS, you have to add products and or close out the TAB on the same IPAD. The POS apps do not sync. This becomes difficult when tying get through a line of customers and have to wait for the other POS to open if that customers TAB is on the other POS. They told us there was a third party app that would let us sync the saved carts between IPADS, but this was a waist of money and didn't work. We have yet to find another app that works. We have had to revert to an old school method of keeping written tickets for people holding tabs open, then closing them out at the end. I have spoken to several shopify reps about these issues with the POS sytem and non of them were helpful. They just say they will pass the info along to the development team. Not confident Shopfy will fix these issues. We plan on keeping the Eccommerce and going to Square for the POS then using an app to sync the two platforms for inventory. Unfortunately this seems like it the only option. Hope this was helpful.