Hey, I was wondering if anybody has had any success with finding a solution of running your POS system on desktop. I do not want to buy an iPad, and then be tied down by the product limits.
If a Shopify guru sees this, can we get an update on if there is any desktop plans in the works or if there is a timeline for its release?
I would be curious as well. We will have backoffice staff who will process special orders. These items will have a dummy placeholder SKU in Shopify POS. They will order the item, and replace the dummy SKU with the real Shopify item that's created once it arrives. This would presumably need to take place in Shopify POS. Since the majority of backoffice work takes place using a Windows PC, having an extra iPad at their desk is a waste. I have read where Shopify POS works on an Android tablet, so there is some app portability there. Having it run as a web app on a computer would really be great...
Thinking about it a little more after I originally posted, that's where I was heading in terms of handling special orders. The sales staff would add the dummy SKU in Shopify POS, defining its attributes (vendor, vendor item number, etc.) a bit more by using an Admin+ app template once the dummy SKU is added to cart. Then the backoffice staff would refund the dummy SKU, and add the real item once it arrives. Using the Shopify web-based admin. Then when the customer comes in to pay off and pickup their special order, the salesperson just completes the transaction using Shopify POS.
Those are all great ideas! For us it would be quite a load on the front-end, in terms of Shopify products appearing in POS to search and select. I think there are loading issues on the iPads once the stock listing surpasses certain limits. We have jewelry vendors who have product catalogs each consisting of tens of thousands of SKU's. While I have experience importing into Shopify using the API, I don't want to introduce too much of a load into the stock listing.
For us, we plan to just have the sales staff pop up an Admin+ template for our dummy special order SKU that's sitting in the Shopify POS cart. The salesperson provides the vendor name, the vendor's style number, and then any specific custom attributes that might not be cookie cutter. We have online vendor catalogs to help guide the salesperson through the item selection process. Once the order has been partially paid (i.e. - an initial deposit has been laid down), then the backoffice staff can "flip" the order so it has the real Shopify item is in there by refunding the dummy SKU and replacing it with the real one that's defined when the special order item arrives.
Well said in all respects. There is no magic bullet retail solution that fulfills 100% of the out-of-the-box requirements. We have found that to be all too true over the years. As long as the solution is flexible enough where viable workarounds can be created for the outliers and the 1%'ers that don't affect each and every transaction set. With Shopify POS we have found this to be the case. The Shopify API allows us to extend some functionality, there are good add-on apps that likewise extend functionality without requiring us to reinvent the wheel, and it truly pushes us toward an omni-channel presence.
One of our holding's companies uses Lightspeed Retail. While the API is nice for extensibility, there aren't a plethora of third-party plug ins, they aren't inherently integrated even with their own e-com platform, and overall we felt the workarounds to be cost and time prohibitive.