Shopify card reader won’t update

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New Member
10 0 0

Hi anybody had trouble with the Shopify tap, chip card reader not updating?

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Tourist
5 0 2

We have had issues with ours disconnecting at random (happens to one station about once a week) which results in us having to re-pair it to the iPad.

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Shopify Partner
7 0 0

@Shopify are you all reading these comments from customers??? We are all having issues with the new POS system as well as the card reader. We are not receiving responses to our issues but are expected to pay an additional $89/ month for glitchy software that is not reliable. Also, the chip and tap reader doesn’t accept payments over $100 which is completely unacceptable. Can you please respond Shopify?!

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